Starting January 2, 2026, Denton’s administrative offices will close to the public at noon on Fridays as part of a one-year pilot program aimed at enhancing service delivery and strengthening employee investment. This initiative aligns Denton with other cities in the Dallas-Fort Worth Metroplex that have adopted similar strategies.
Despite the shift in public-facing hours, Denton City employees will maintain a standard 80-hour biweekly schedule, ensuring uninterrupted City services. City Manager Sara Hensley highlighted the importance of this change, stating, “City employees are the backbone of our organization and are deeply committed to serving this community. By creating time for focus and collaboration, we’re investing in our people so they can deliver even stronger, more responsive service to Denton residents.”
Essential services such as public safety and utilities will continue regular operations, with no change to the hours of operation for amenities like parks, libraries, the landfill, and the animal shelter. Residents can still utilize a range of digital City services online.
- City of Denton Service Information
- Denton 311 Contact Options:
- Mobile app available on Apple App Store and Google Play
- Website: Denton 311 Website
- Phone: Dial 3-1-1 from a cell phone or (940) 349-7311 from a landline
The pilot will be evaluated through the spring of 2027 to measure its effectiveness in operational and service outcomes. More information is available at City of Denton.