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University of North Texas Launches UNT One Stop to Enhance Student Experience

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DENTON, Texas – The University of North Texas (UNT) has recently introduced the UNT One Stop, an innovative initiative aimed at enriching the student experience from admissions to graduation. This comprehensive program consolidates various services, including admissions, student financial, and student money management services, into a single, accessible location.

President Neal Smatresk emphasized the university’s dedication to student success, stating, “Our One Stop is one more way we are supporting our students in their journey to graduation.” He highlighted the importance of accessible resources in promoting student success and the efficiency of the UNT One Stop in addressing university-related queries, allowing students more time to focus on academics and campus life.

This initiative, part of a broader presidential effort to modernize the student experience, was approved by the Board of Regents in November 2022 and completed in December 2023. It involved extensive remodeling on the first and second floors of the Eagle Student Services Center, creating a welcoming and engaging space for students.

The launch of the UNT One Stop comes as the university’s enrollment reached 47,000 this fall, accounting for over half of the growth in new enrollees at Texas public universities since 2019.

A 2022 survey by Inside Higher Ed and College Pulse, supported by Kaplan, revealed that student satisfaction with course registration and financial aid office interactions was generally higher in colleges with a centralized location for student services. This model simplifies access to staff assistance, as noted in the report.

Dr. Brooke Moore, Assistant Vice President in the Division of Enrollment, remarked on the importance of the UNT One Stop, “A student’s ability to navigate administrative processes should not impact their academic success.” She elaborated on the university’s commitment to enhancing the student experience through personalized interactions and proactive resources, asserting that the UNT One Stop exemplifies UNT’s dedication to a supportive and streamlined student experience.

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